E-Business Coaching & Mentoring SkillsIn order to ensure that the coaches and mentors are equipped with practical skills and "tools", this skills development programme delivers positive and effective business results quickly with sustained and durable effects. There is also an E-Coaching System which has been specifically designed and tested to support the training programme.
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 Aims • Increase personal communication skills • Increase personal influencing skills • Increase creativity and quality thinking • Develop the ethics of help and support cultures • Foster a spirit of "can do, will do". Course Contents 1 Role of Coach and Mentor and establishing effective business coaching relationships 2 Communication skills in effective Business Coaching and Mentoring 3 Practical communication skills and e-communication 4 Conflict and dealing with difficult people 5 Equal opportunities 6 Risk assessment and referral Outcomes OCN Unit codes for the E-Business Coaching & Mentoring Skills programme: E-Business Coaching & Mentoring Skills in Theory (Level 2) – GB7/2/WM/013 E-Business Coaching & Mentoring Skills in Theory (Level 3) – GB7/3/WM/044 E-Business Coaching & Mentoring Skills in Practice (Level 2) – GB7/2/WM/014 E-Business Coaching & Mentoring Skills in Practice (Level 3) – GB7/3/WM/045
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